Privacy Policy for BelugaStereos.store
Effective Date: 21 November 2021
Beluga Stereos (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit BelugaStereos.store or use our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and how you can exercise them.
1. Information We Collect
We collect and process the following categories of personal data:
1.1 Information You Provide Directly
- Contact Information: Name, email address, phone number, and shipping/billing address when you place an order or contact us.
- Payment Information: Payment details (processed securely through third-party payment processors).
- Account Information: Login credentials if you create an account on our website.
1.2 Information We Collect Automatically
- Technical Data: IP address, browser type, operating system, and device type.
- Usage Data: Browsing activity, pages viewed, and interaction with our website, collected through cookies and analytics tools.
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, improve website functionality, and analyze traffic. For detailed information on our use of cookies, please refer to our Cookie Policy.
2. How We Use Your Information
We process personal data for the following purposes:
- To process and deliver your orders, including payment verification and shipping.
- To provide customer support and respond to inquiries.
- To send promotional emails and updates about our products and services, with your consent.
- To analyze website performance and improve user experience.
- To comply with legal obligations, such as tax and accounting requirements.
3. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
- Contractual Necessity: To fulfill orders and provide requested services.
- Consent: For marketing communications and certain cookies.
- Legitimate Interests: For analytics, fraud prevention, and website improvement.
- Legal Obligation: To comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your data with:
- Service Providers: Third parties providing payment processing, shipping, analytics, and marketing services.
- Legal Authorities: When required by law or to protect our legal rights.
We ensure that third-party service providers process your data securely and only as instructed by us.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Order and Transaction Records: Retained for up to 7 years to comply with tax and accounting regulations.
- Marketing Data: Retained until you withdraw your consent or request deletion.
6. Data Security
We implement industry-standard measures to protect your personal data, including:
- Encryption of sensitive information (e.g., SSL encryption for payment transactions).
- Secure storage systems and access controls.
- Regular system updates and security audits.
Although we strive to protect your personal data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right to Access: Obtain confirmation about whether we process your data and access a copy.
- Right to Rectification: Correct inaccuracies in your personal data.
- Right to Erasure: Request the deletion of your data under certain conditions.
- Right to Restrict Processing: Limit processing of your data in specific situations.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing for direct marketing or based on our legitimate interests.
- Right to Withdraw Consent: Withdraw consent at any time for processing based on consent.
To exercise your rights, contact us at admin@bcdiagmart.co.za. We will respond to your request within one month, as required by GDPR.
8. International Data Transfers
If you are located outside South Africa, your personal data may be transferred to and processed in South Africa or other countries. We ensure such transfers comply with GDPR safeguards, including the use of Standard Contractual Clauses.
9. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:
Beluga Stereos
67 Kingfisher Avenue, Germiston, 1418
Email: admin@bcdiagmart.co.za
We are committed to addressing your concerns promptly and transparently.
By using our website, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website.
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